Privacy Policy

Our Commitment to Privacy

At StackMaster Pro, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

We believe in transparency and want you to understand exactly how your information is handled. This policy covers all data processing activities conducted by StackMaster Pro in connection with our educational services.

Last updated: September 10, 2025

Information We Collect

Personal Information

We collect personal information you provide directly to us, including:

• Name and contact details (email address, phone number)
• Course enrollment and academic information
• Payment and billing information
• Communication preferences and correspondence
• Professional background and educational history

Technical Information

We automatically collect technical data when you visit our website:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website
• Referral sources and search terms
• Cookies and similar tracking technologies

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract: To fulfill our educational services and contractual obligations
• Legitimate Interest: For business operations, security, and service improvement
• Legal Obligation: To comply with applicable laws and regulations

How We Use Your Information

Educational Services

• Course enrollment and administration
• Student progress tracking and assessment
• Providing certificates and credentials
• Academic support and counseling

Communication

• Responding to inquiries and support requests
• Course updates and announcements
• Marketing communications (with consent)
• Administrative notifications

Website Improvement

• Analytics and performance monitoring
• User experience optimization
• Security and fraud prevention
• Technical troubleshooting

Business Operations

• Payment processing and billing
• Legal compliance and record keeping
• Business planning and development
• Quality assurance and improvement

Data Protection Measures

Security Measures

We implement industry-standard security measures including SSL encryption, secure data storage, access controls, and regular security audits to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Student records are typically kept for 7 years after course completion, while marketing data is retained until you withdraw consent.

Data Sharing

We do not sell your personal data to third parties. We may share information with trusted service providers who assist in our operations (such as payment processors), regulatory authorities when required by law, and with your explicit consent for specific purposes.

Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities within 72 hours as required by GDPR. We maintain incident response procedures to minimize any potential impact.

Your Rights and Data Management

Your Data Protection Rights

Right to Access: Request copies of your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Data Portability: Receive your data in a structured format

How to Exercise Your Rights

To exercise any of your data protection rights, please contact us using the information provided below. We will respond to your request within 30 days.

Contact Methods:

Phone: +357 24 518 794

Address: 56 Grigori Afxentiou Avenue, 6021 Larnaca, Cyprus

Visit our Contact Page

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

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